Privacy Policy

Privacy Policy

Privacy Policy of tuscanybiking.it

This Website collects certain Personal Data from its Users.

Users may be subject to different levels of protection. Some Users therefore enjoy a higher level of protection. Users may contact the Owner for further information on protection levels.

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Data Controller

TUSCANYBIKING
VIA NENCINI, 155/B
56020 ORENTANO – PISA – ITALY

Owner’s email address: info@tuscanybiking.it


Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, are: first name; email address; various types of Data; Tracking Tools; Usage Data; number of Users; session statistics; last name; phone number; Data communicated while using the service; answers to questions; user content; message or email content; profile picture; message date; time the message was sent; message sender.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific information notices displayed prior to Data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website are mandatory. Failure to provide this Data may make it impossible for this Website to provide its Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any effect on the availability or operation of the Service.

Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Owner.

Any use of Cookies—or of other tracking tools—by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy.

Users assume responsibility for the Personal Data of third parties obtained, published, or shared through this Website.


Methods and Place of Processing the Collected Data

Methods of Processing

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

The processing is carried out using computers and/or IT-enabled tools, following organizational procedures and strictly related to the purposes indicated. In addition to the Owner, in some cases, Data may be accessible to certain types of persons involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Owner.

An updated list of these parties may be requested from the Data Controller at any time.


Place

The Data are processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Owner.

Users’ Personal Data may be transferred to a country other than the one in which the User is located. To find out more about the place of processing, Users can refer to the section containing details about the processing of Personal Data.


Retention Period

Unless otherwise specified in this document, Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected and may be retained for longer periods due to legal obligations or based on Users’ consent.


Purposes of Processing the Collected Data

The User’s Data are collected to allow the Owner to provide the Service, comply with legal obligations, respond to enforcement requests, protect its rights and interests (or those of Users or third parties), detect fraudulent or malicious activity, as well as for the following purposes: contacting the User, displaying content from external platforms, statistics, and interaction with live chat platforms.

For specific information about the Personal Data used for each purpose, Users may refer to the section “Details on the processing of Personal Data.”


Details on the Processing of Personal Data

Personal Data are collected for the following purposes and using the following services:


Contacting the User

Contact Form
By filling in the contact form with their Data, Users authorize this Website to use those details to reply to requests for information, quotations, or any other kind of request indicated by the form’s header.

Personal Data processed: email address; first name; various types of Data.


Interaction with Live Chat Platforms

These services allow Users to interact with third-party live chat platforms directly from the pages of this Website, for the purpose of contacting and being contacted by this Website’s support service.

If a live chat interaction service is installed, it may collect Usage Data related to the pages where it is installed, even if Users do not use the service. In addition, live chat conversations may be recorded.

WhatsApp Business Chat Widget (Meta Platforms, Inc.)
The WhatsApp Business Chat Widget is a service for interacting with the WhatsApp live chat platform provided by Meta Platforms, Inc.

Personal Data processed: last name; message or email content; user content; message date; Data communicated while using the service; profile picture; sender; first name; phone number; time the message was sent; answers to questions; Tracking Tools.

Place of processing: United States – Privacy Policy.


Statistics

The services in this section enable the Owner to monitor and analyze traffic data and track User behavior.

Google Analytics 4 (Google LLC)
Google Analytics is a statistics service provided by Google LLC (“Google”). Google uses the collected Personal Data to track and examine the use of this Website, compile reports, and share them with other Google services. Google may use the Data to contextualize and personalize ads from its advertising network.

In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the Data are stored in any data center or server. For more information, Users can consult Google’s official documentation. To learn how Google uses Data, consult its partner policy and commercial data page.

Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.

Place of processing: United States – Privacy Policy – Opt-out.


Display of Content from External Platforms

These services allow Users to view content hosted on external platforms directly from this Website’s pages and interact with them. Such services are often called widgets, small elements placed on a website or application. They provide specific information or perform a particular function and often allow interaction with the User.

These services may still collect web traffic data related to the pages where they are installed, even when Users do not use them.

Google Maps Widget (Google LLC)
Google Maps is a map visualization service managed by Google Inc. that allows this Website to integrate such content into its pages.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy.

Google Fonts (Google LLC)
Google Fonts is a font-style visualization service managed by Google LLC that allows this Website to integrate such content into its pages.

Personal Data processed: Usage Data; various types of Data as specified in the service’s privacy policy.

Place of processing: United States – Privacy Policy.


Cookie Policy

This Website uses Tracking Tools. To learn more, Users may consult the Cookie Policy.


Cookie Policy of tuscanybiking.it

This document contains information regarding the technologies that enable this Website to achieve the purposes described below. Such technologies allow the Owner to collect and store information (for example by using Cookies) or to use resources (for example by running a script) on the User’s device when they interact with this Website.

For simplicity, in this document such technologies are briefly referred to as “Tracking Tools,” unless there is a reason to differentiate them.

For example, while Cookies may be used in both web and mobile browsers, it would be inappropriate to refer to Cookies in the context of mobile applications, as they are Tracking Tools that require a browser. For this reason, within this document the term Cookie is used only to specifically indicate that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may, depending on the applicable law, require the User’s consent. If consent is given, it may be freely withdrawn at any time by following the instructions contained in this document.

This Website uses Tracking Tools managed directly by the Owner (commonly referred to as “first-party” Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly referred to as “third-party” Tracking Tools). Unless otherwise specified in this document, such third parties have access to their respective Tracking Tools.

The duration and expiration of Cookies and other similar Tracking Tools may vary depending on the settings chosen by the Owner or by each third-party provider. Some expire at the end of the User’s browsing session.

In addition to what is specified in the description of each of the categories listed below, Users may obtain more detailed and up-to-date information about duration and any other relevant details—such as the presence of other Tracking Tools—by consulting the privacy policies of the respective third-party providers (through the links made available) or by contacting the Owner.


How This Website Uses Tracking Tools

Necessary

This Website uses Cookies commonly referred to as “technical” Cookies or other similar Tracking Tools to carry out activities that are strictly necessary to ensure the functioning or provision of the Service.


Functionality

This Website uses Tracking Tools to enable simple interactions and activate features that allow Users to access certain Service resources and facilitate communication with the Owner.


Third-Party Tracking Tools

WhatsApp Business Chat Widget (Meta Platforms, Inc.)
The WhatsApp Business Chat Widget is a service for interacting with the WhatsApp live chat platform provided by Meta Platforms, Inc.

Personal Data processed: last name; message or email content; user content; message date; Data communicated while using the service; profile picture; sender; first name; phone number; time the message was sent; answers to questions; Tracking Tools.

Place of processing: United States – Privacy Policy.


Experience

This Website uses Tracking Tools to improve the quality of the user experience and allow interaction with external content, networks, and platforms.

Third-Party Tracking Tools

Google Maps Widget (Google LLC)
Google Maps is a map-visualization service managed by Google Inc. that allows this Website to integrate such content into its pages.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy.


Measurement

This Website uses Tracking Tools to measure traffic and analyze User behavior in order to improve the Service.

Third-Party Tracking Tools

Google Analytics 4 (Google LLC)
Google Analytics is a statistics service provided by Google LLC (“Google”). Google uses the collected Personal Data to track and examine the use of this Website, compile reports, and share them with other Google services. Google may use Personal Data to contextualize and personalize ads from its advertising network.

In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the Data are stored in any data center or server. For further information, Users may consult Google’s official documentation. To learn how Google uses Data, consult its partner policy and commercial data page.

Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.

Place of processing: United States – Privacy Policy – Opt-out.


Duration of Tracking Tools

  • _ga: 2 years

  • _ga_*: 2 years


How to Manage Preferences and Provide or Withdraw Consent on This Website

Where the use of Tracking Tools is based on consent, Users may provide or withdraw such consent by setting or updating their preferences through the relevant privacy-choices panel available on this Website.

With regard to third-party Tracking Tools, Users may manage their preferences by visiting the relevant opt-out link (where available), using the tools described in the third party’s privacy policy, or by contacting the third party directly.


How to Control or Delete Cookies and Similar Technologies via Your Device Settings

Users may use their browser settings to:

  • See which Cookies or similar technologies have been set on the device;

  • Block Cookies or similar technologies;

  • Delete Cookies or similar technologies from the browser.

Browser settings, however, do not allow granular consent control by category.

Users may, for example, find information on how to manage Cookies in some of the most widely used browsers at the following addresses:

  • Google Chrome

  • Mozilla Firefox

  • Apple Safari

  • Microsoft Internet Explorer

  • Microsoft Edge

  • Brave

  • Opera

Users may also manage certain Tracking Tools for mobile applications by disabling them through the relevant device settings, such as mobile advertising settings or general tracking settings (Users may consult their device settings to locate the appropriate option).


Consequences of Refusing the Use of Tracking Tools

Users are free to decide whether or not to allow the use of Tracking Tools. However, please note that Tracking Tools allow this Website to provide Users with a better experience and advanced functionality (in line with the purposes outlined in this document). Therefore, if Users decide to block the use of Tracking Tools, the Owner may not be able to provide related features.


Data Controller

TUSCANYBIKING
VIA NENCINI, 155/B
56020 ORENTANO – PISA – ITALY

Owner’s email address: info@tuscanybiking.it


Since the use of third-party Tracking Tools on this Website cannot be fully controlled by the Owner, any specific references to such tools are to be considered indicative. To obtain complete information, Users are kindly invited to consult the privacy policies of the respective third-party services listed in this document.

Given the inherent complexity of identifying tracking technologies, Users are encouraged to contact the Owner if they wish to receive further information about the use of such technologies on this Website.


Definitions and Legal References

Personal Data (or Data)

Any information that, directly or indirectly, including in connection with any other information—such as a personal identification number—makes a natural person identified or identifiable.

Usage Data

Information collected automatically through this Website (including by third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects to this Website, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the server’s response (successful, error, etc.), the country of origin, browser and operating system characteristics, time details of the visit (such as the amount of time spent on each page), and details about the path followed within the Application, with particular reference to the sequence of pages visited and to operating-system parameters and the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refer.

Data Processor

The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the tools adopted, including the security measures related to the operation and use of this Website. Unless otherwise specified, the Data Controller is the owner of this Website.

This Website (or Application)

The hardware or software tool by means of which Users’ Personal Data are collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document is intended to include all current Member States of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools consisting of small portions of data stored within the User’s browser.

Tracking Tool

Any technology—e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that enables Users to be tracked, for example by collecting or storing information on the User’s device.

Legal References

Unless otherwise specified, this privacy policy applies exclusively to this Website.

ECCELLENTE
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In base a 30 recensioni
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Robert Hiscocks profile picture
Robert Hiscocks
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
Rented a road bike for a week. So simple to organize via whatsapp from the UK, a very reasonable price, and an excellent quality bike. Also, the family are lovely people. Would absolutely recommend
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Alexander Diegelmann profile picture
Alexander Diegelmann
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
Grazie mille per il servizio molto cordiale e per l'opportunità di fare un bellissimo tour in questa zona. 🇮🇹 A presto!
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Mark Hogan profile picture
Mark Hogan
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Excellent experience from start to finish. We hired two gravel bikes for this years Tuscany Trail. Communication was clear and prompt, the bikes were in great condition, and the team were incredibly friendly and helpful. Would highly recommend!
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Sebastian Guevara profile picture
Sebastian Guevara
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
My solo cycling dream trip in Tuscany was possible because these guys went the extra mile and managed to find a bike for me during a very busy week for bike rentals, since the Tuscany Trail Festival was in full force. No bikes available or no response. But Stefano and Milena did an extra effort and managed to find me a stunning Gravel bike!!! My appreciation for you is huge!! Thanks thanks!!!!
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Marco Tani (Zurg) profile picture
Marco Tani (Zurg)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
grandi professionisti! consigliato per noleggi dinqualsiasi tipo di bicicletta dalle vintage alla strada alle ebike
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Matteo La Placa profile picture
Matteo La Placa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
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Marie-Michelle Gagné profile picture
Marie-Michelle Gagné
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
Nous étions huit amies à vouloir faire un parcours de Gravel et Stéphano a tout organisé avec sa fille! Tout a été parfait et la région est incroyablement belle pour rouler!
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Conor Duffy profile picture
Conor Duffy
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica che la fonte originale della recensione sia Google.
Really great service, very helpful with route planning - thank you
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Gijs Alberts profile picture
Gijs Alberts
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Bikes perfect, nice route!